Watch this video to see how emCall can save your life.

Our patented mobile personal emergency response app puts life-saving response at your fingertips – anywhere in the US.

In an emergency, you don’t have time to think about who – or how – to call. That’s why we designed emCall with two simple buttons – one for Medical Help and one for Police Help. Three quick taps on the appropriate button will instantly initiate a process that can literally save your life.

Designed to get you the help you need – as quickly as possible.

Your three taps instantly send information to our professional, highly trained emergency operators. This information includes your name and your location, saving precious time. (According to the FCC, saving just one minute in emergencies would save up to 10,000 lives per year.) You will never be put on hold or placed in a voice tree. And because the operator already knows if you need medical or police help, they can immediately initiate the proper response protocol.

A unique approach to medical emergencies.

When you triple-tap the Medical Help button, of course you will be connected to a professional operator. But something else very important will happen: all the medical information that you have entered into our secure servers is transmitted back to your phone and locked on the home screen, ready for first responders to review – even if you’re unable to speak. This patented Medical Information Transfer Screen – medical conditions, prescriptions, pacemaker, etc. – can dramatically reduce the time it takes first responders to diagnose the problem and to begin treating it effectively. And that’s what you really want when you call for help: effective response. That’s what makes emCall different.

Stay protected with a monthly subscription to emCall.

The patented mobile personal emergency response service.

Who is emCall For?

If you have a smartphone, emCall was designed with you in mind. Unlike other response services, emCall is an app that takes advantage of all the benefits that mobile has to offer.

emCall is for anyone, of any age, in any physical condition, who could one day need medical or police help — whether in the home or on the go. As long as you have your charged smartphone with you, and have a cellular or WiFi signal, you’re just three taps away from emergency help — anywhere in the US.

emCall is ideal for:

  • Physically active people who are often outdoors, away from home.
  • Remote workers — e.g., realtors, delivery personnel, maintenance staff, home health aides, freelance talent.
  • Students.
  • People with underlying medical conditions.
  • Anyone who wants the security of knowing that police or medical help is always available, and that first responders will have the personal information you want them to have so that they can respond more effectively.

Most people think that all calls for emergency help are the same.

But the best way to respond to a call for medical help is different from the best way to respond to a call for police help. Here’s what we do – and why.

When you triple-tap the Medical Help button, your app immediately initiates a phone call to a professional operator in the country’s leading 5-diamond monitoring center. You are connected directly to the operator, never put on hold in a waiting queue or forced to navigate a voice tree. Because you’re an emCall subscriber, the operator already knows who you are and where you are. And our geolocation technology updates every 5 seconds, so we can track you even if you’re in motion.

The operator confirms that you need medical help and then contacts the nearest first responders. (If you’re unable to speak, the operator immediately dispatches the first responders.) They already know who and where you are. If you are at home and have entered information about how to access your residence – gate codes, security codes, etc. – that information is given to the first responders. The operator can get in touch with the emergency contacts in your profile. And the operator can stay on the line with you if necessary until help arrives on the scene.

When you triple-tap the Police Help button, the protocol is completely different. In what is referred to as a Panic Situation, making a direct call to an operator can be dangerous. Why? Because if someone close by is threatening you, you might not be able to tell the operator what’s actually going on. That’s why, when the emergency signal reaches our monitoring center (in seconds), an operator will call you and ask for the Safe Word that you entered into your profile. If you are being threatened, you give a false Safe Word, and the operator knows that police should be dispatched immediately – but the person who is threatening you won’t know that. If the danger has passed and you want to cancel the call for police help, you give the correct Safe Word and the operator will know that no further action is necessary.

One additional important point – unlike in medical emergencies, the operator will not call your emergency contacts immediately. This is to protect them from getting involved in a serious police incident, which could involve the use of firearms. Instead, after a 30-minute delay, the operator will call those people for you.

The Leader in Professional Monitoring

emCall has partnered with COPS Monitoring – North America’s leading provider of professional monitoring services.

Their network of UL listed and Five Diamond certified monitoring centers is the largest in the industry and protects nearly 4 million customers.

Just as important as that network is the industry’s most highly trained staff. Every COPS operator has been through the proprietary Gradation program – the industry’s most rigorous training system. Operators receive 120 hours of classroom training, followed by many hours of one-on-one training with an experienced dispatcher in real-world situations. The primary focus of all that training is your wellbeing when you need us most.

So, in an emergency, you can count on reaching a truly professional operator who will know exactly who you are, where you are, and how to respond to your needs.

You’ve called for medical help and first responders arrive. Perhaps you’re unable to speak. Perhaps you can speak, but can’t remember the information the team is asking for. So what do the first responders do?

Well, if you’re an emCall subscriber, all they have to do is look at your phone. Because as soon as you triple-tapped the Medical Help button, our secure servers instantly transmitted all the medical information that you’ve entered into your profile back to your smartphone and displayed it on our patented MITS Medical Information Transfer Screen. And that information is locked on the home screen, so that first responders can access it even if you can’t speak; even if you’re not conscious.

That information can be as extensive as you want: medical conditions, prescriptions you’re taking, medical devices such as pacemakers or insulin pumps, names of your doctors, and preferred hospital – even DNR information.

We can’t say too strongly how important it is that you enter as much medical information as possible, and update it whenever there are changes in your medical condition or in the drugs you are taking. Doing this only takes minutes – and those minutes mean the difference between getting the exact help you need and having to wait while the first responders try to diagnose you without any information.

And because the information is never stored on your phone, and only transmitted when you need it (and it disappears after 60 minutes) you can be sure that your personal medical history is protected.